Help & support
Need a hand? Email support@playpenfort.com and tell us your device and which picnic you were playing. We read every message.
Common questions
How do I play?
Draw a fort with your finger or mouse, lift to finish a line, then tap Start. Keep the fruit safe until the timer runs out. The green Little Beginnings card teaches the basics in three short lessons.
Why did my line stop or disappear?
Lines can't be drawn inside the pink circles around the fruit and the bug homes. After you tap Start, any ink that falls into a glowing circle during the first moment goes poof. Build a fort that stands on its own!
It's too hard for my little one. Can it be easier?
Yes. Tap your name, choose Edit profile, and switch on Super Pen for longer lines and more ink on every picnic. Picnics saved with it show a small gold pen. Switch it off any time.
How do family profiles work?
Up to twelve picnickers can share a device. Each has their own progress, portraits and scrapbook. Tap the name button on the picnic spots screen to switch.
Where are my scrapbook pictures?
Open Scrapbook from the picnic spots screen. Pictures stay on this device and are not uploaded anywhere.
I got a new device. Can I move my progress?
Not yet. Progress is stored only on the device where you played. We may add a way to move it in the future.
I'm a playtester. How do I send my report?
Tap Pause or Settings, then Playtest report… and Copy report. Paste it into an email to us. It includes how each picnic went, not your name.